PRIVACY POLICY

Effective Date: January 1, 2026

At Onyx Luxury Chauffeur Service, your privacy is important to us. We are committed to protecting your personal information and handling it with the same professionalism, discretion, and care that define our chauffeur services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.onyxvi.com, make a reservation, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Full name
Email address
Telephone number
Pickup and destination locations
Travel dates and times
Flight, ferry, or yacht arrival details
Special requests or service preferences
Payment information (processed securely through authorized third-party payment providers)

We may also collect limited technical information such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.

How We Use Your Information

The information we collect is used to:

Process and manage reservations
Coordinate and deliver chauffeur services
Communicate regarding bookings or service updates
Personalize your travel experience
Respond to inquiries and customer support requests
Improve our website, services, and customer experience
Meet applicable legal and regulatory obligations

Information Sharing

Onyx Luxury Chauffeur Service does not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted service providers who assist with payment processing, website hosting, reservation management, or other services essential to operating our business. Information may also be disclosed where required by law or to protect our legal rights.

Data Security

We employ appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage can guarantee absolute security, we are committed to maintaining industry-accepted security practices.

Cookies and Analytics

Our website may use cookies and similar technologies to enhance functionality, improve performance, and better understand how visitors use our website. You may adjust your browser settings to refuse cookies; however, doing so may affect certain website features

Your Rights

You may request access to the personal information we hold about you and request that inaccurate information be corrected or, where permitted by law, deleted. To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to external websites for your convenience. Onyx Luxury Chauffeur Service is not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Onyx Luxury Chauffeur Service

Website: www.onyxvi.com

Reservations Email: reserve@onyxvi.com

Telephone: +1 (284) 445-4500

We appreciate the trust you place in Onyx and are committed to protecting your privacy while delivering an exceptional luxury chauffeur experience.